Device Guides
Samsung Galaxy Tab A8
I can't start my tablet
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
The lock code is turned on: Turn off the lock code.
List view
1. Find "Screen lock type"
Slide two fingers downwards starting from the top the screen.
Tap the settings icon.
Tap Lock screen.
Tap Screen lock type.
2. Create lock code using a pattern
Tap Pattern.
Slide your finger across the screen to connect at least four points and tap Continue.
Repeat the selected lock code and tap Confirm.
Tap the indicators next to the required settings.
Tap the Return key.
3. Turn off use of lock code
Tap Screen lock type and key in the lock code.
Tap None.
4. Return to the home screen
Tap the Home key to return to the home screen.
Step 1 of 12
Slide two fingers downwards starting from the top the screen.
Step 2 of 12
Tap the settings icon.
Step 3 of 12
Tap Lock screen.
Step 4 of 12
Tap Screen lock type.
Step 5 of 12
Tap Pattern.
Step 6 of 12
Slide your finger across the screen to connect at least four points and tap Continue.
Step 7 of 12
Repeat the selected lock code and tap Confirm.
Step 8 of 12
Tap the indicators next to the required settings.
Step 9 of 12
Tap the Return key.
Step 10 of 12
Tap Screen lock type and key in the lock code.
Step 11 of 12
Tap None.
Step 12 of 12
Tap the Home key to return to the home screen.
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