Device Guides


My mobile phone uses a large amount of mobile data

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Turn off automatic update of apps via mobile network.

Possible cause 2:

Automatic update of apps via mobile network is turned on

Solution:

Turn off automatic update of apps via mobile network.

Find "Auto-update apps"
Tap Play Store.
Slide your finger right starting form the left side of the screen.
Tap Settings.
Tap Auto-update apps.
Turn automatic update of apps on or off
To turn off automatic update of apps, tap Do not auto-update apps..
To turn on automatic update of apps using mobile network, tap Auto-update apps at any time. Data charges may apply..
If you turn on automatic update of apps via mobile network, your apps are automatically updated via the mobile network when no Wi-Fi networks are within range.
To turn on automatic update of apps using Wi-Fi, tap Auto-update apps over Wi-Fi only..
Return to the home screen
Tap the Home key to return to the home screen.

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