Device Guides


My mobile phone's memory is full

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Move apps to memory card.

Possible cause 1:

Your apps take up too much memory

Solution:

Move apps to memory card.

Find "Apps"
Slide your finger downwards starting from the top of the screen.
Tap the settings icon.
Tap Apps.
Moving apps to memory card
Tap the required app.
Tap Storage.
Tap CHANGE.
Tap the name of the memory card.
Tap MOVE.
Return to the home screen
Tap the Home key to return to the home screen.

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