Device Guides
Samsung Galaxy S8
Buy now
Search in Samsung Galaxy S8
Another Bluetooth device can't connect to my mobile phone
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
Bluetooth or Bluetooth visibility is turned off on your mobile phone: Turn on Bluetooth and Bluetooth visibility.
List view
1. Turn Bluetooth on or off
Slide two fingers downwards starting from the top the screen.
Tap the Bluetooth icon to turn the function on or off.
If you turn on Bluetooth, your mobile phone is visible to all Bluetooth devices.
2. Return to the home screen
Tap the Home key to return to the home screen.
Step 1 of 3
Slide two fingers downwards starting from the top the screen.
Step 2 of 3
Tap the Bluetooth icon to turn the function on or off.
Step 3 of 3
Tap the Home key to return to the home screen.
Would you like information for your {device-name}?