Device Guides

Samsung Galaxy S7 edge

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Android 6.0

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This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

There are too many running applications: End running applications.

List view

Tap the Application key.

Tap CLOSE ALL to close all running applications.

Step 1 of 2

Tap the Application key.

Step 2 of 2

Tap CLOSE ALL to close all running applications.

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