Device Guides
I can't send and receive MMS
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 4:
Data roaming is turned off: Turn on data roaming.
List view
1. Find "Mobile networks"
Slide your finger downwards starting from the top of the screen.
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Tap the settings icon.
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Tap Mobile networks.
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2. Turn data roaming on or off
Tap the indicator next to "Data roaming" to turn the function on or off.
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Tap OK.
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3. Return to the home screen
Tap the Home key to return to the home screen.
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