Device Guides
I can't send and receive MMS
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 2:
The MMS isn't written correctly: See how to write and send an MMS.
List view
1. Create new MMS
Tap Messages.
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Tap the new message icon.
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2. Select recipient
Tap Enter recipients and key in the first letters of the recipient's name.
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Tap the required contact.
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3. Write text
Tap the text input field and write the text for your MMS.
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4. Insert picture
Tap the attachment icon.
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Tap OTHER.
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Tap Image.
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Tap the drop down list in the top left corner of the screen.
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Tap Albums and go to the required folder.
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Tap the required picture.
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Tap DONE.
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5. Insert video clip
Tap the attachment icon.
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Tap OTHER.
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Tap Video.
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Tap the drop down list in the top left corner of the screen.
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Tap Albums and go to the required folder.
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Tap the required video clip.
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6. Insert audio file
Tap the attachment icon.
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Tap OTHER.
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Tap Audio.
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Tap the required audio file.
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Tap DONE.
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7. Send the MMS
Tap SEND when you've written your MMS.
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8. Return to the home screen
Tap the Home key to return to the home screen.
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