Device Guides
I can't take pictures using the camera
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 2:
The pictures are saved in the wrong memory: Change memory for saving pictures.
List view
1. Find "Camera"
Tap Apps.
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Tap Camera.
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2. Turn flash on or off
Tap the flash icon repeatedly to select the required setting.
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3. Select resolution
Tap the resolution icon.
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Tap the required setting.
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4. Turn geotagging on or off
Tap the settings icon.
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Tap the indicator next to "Location tags" to turn the function on or off.
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If you turn on the function, tap OK.
If you turn on geotagging, the GPS position for the pictures you take is saved.
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5. Select memory
Tap Storage location.
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Tap the required setting.
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6. Take a picture
Point the camera lens at the back of your mobile phone at the required object.
Tap the camera icon to take a picture.
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7. Return to the home screen
Tap the Home key to return to the home screen.
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