Device Guides
Samsung Galaxy S7
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I can't install apps
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 3:
The selected app isn't available in your country: Search for similar apps or wait until the required app becomes available in your country.
List view
1. Find "Play Store"
Tap Apps.
Tap Play Store.
2. Find app
Tap the search field.
Key in the name or subject of the required app and tap the search icon.
3. Install app
Tap the required app.
Tap INSTALL.
Tap ACCEPT.
If you've selected a paid app, tap the price to install the app.
4. Return to the home screen
Tap the Home key to return to the home screen.
Step 1 of 8
Tap Apps.
Step 2 of 8
Tap Play Store.
Step 3 of 8
Tap the search field.
Step 4 of 8
Key in the name or subject of the required app and tap the search icon.
Step 5 of 8
Tap the required app.
Step 6 of 8
Tap INSTALL.
Step 7 of 8
Tap ACCEPT.
Step 8 of 8
Tap the Home key to return to the home screen.
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