Device Guides
Samsung Galaxy S7
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I can't use Wi-Fi
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
Wi-Fi is turned off: Turn on Wi-Fi.
List view
1. Turn Wi-Fi on or off
Slide your finger downwards starting from the top of the screen.
Tap Wi-Fi to turn the function on or off.
2. Return to the home screen
Tap the Home key to return to the home screen.
Step 1 of 3
Slide your finger downwards starting from the top of the screen.
Step 2 of 3
Tap Wi-Fi to turn the function on or off.
Step 3 of 3
Tap the Home key to return to the home screen.
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