Device Guides


I can't use tethering

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Tethering isn't used correctly: See how to use tethering.

List view

1. Connect mobile phone and computer

Connect the data cable to the socket and to your computer's USB port.

2. Turn on tethering

Slide your finger downwards starting from the top of the screen.
Tap the settings icon.
Tap Mobile hotspot and tethering.
Tap the indicator next to "USB tethering" to turn on the function. An internet connection from your computer via your mobile phone is automatically established.

3. Return to the home screen

Tap the Home key to return to the home screen.
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