Device Guides

Samsung Galaxy S7

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Android 6.0

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This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Bluetooth or Bluetooth visibility is turned off on your mobile phone: Turn on Bluetooth and Bluetooth visibility.

List view

Slide your finger downwards starting from the top of the screen.

Tap Bluetooth to turn the function on or off.

Tap the Home key to return to the home screen.

Step 1 of 3

Slide your finger downwards starting from the top of the screen.

Step 2 of 3

Tap Bluetooth to turn the function on or off.

Step 3 of 3

Tap the Home key to return to the home screen.

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