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Samsung Galaxy S7

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Android 6.0
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Another Bluetooth device can't connect to my mobile phone

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Samsung Galaxy S7
Samsung Galaxy S7

We found 2 possible causes:

  1. Bluetooth or Bluetooth visibility is turned off on your mobile phone
  2. The distance between the two devices is too long
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