Device Guides
Samsung Galaxy S7
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I can't receive messages on my voicemail
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
Incoming calls aren't diverted to your voicemail: Divert calls to your voicemail.
List view
1. Find "Call forwarding"
Tap Phone.
Tap MORE.
Tap Settings.
Tap More settings.
Tap Call forwarding.
2. Divert calls to your voicemail
Tap Voice call.
Tap the required divert type.
Key in +61411000321 and tap ENABLE.
+61411000321
3. Return to the home screen
Tap the Home key to return to the home screen.
Step 1 of 9
Tap Phone.
Step 2 of 9
Tap MORE.
Step 3 of 9
Tap Settings.
Step 4 of 9
Tap More settings.
Step 5 of 9
Tap Call forwarding.
Step 6 of 9
Tap Voice call.
Step 7 of 9
Tap the required divert type.
+61411000321
Step 8 of 9
Key in +61411000321 and tap ENABLE.
Step 9 of 9
Tap the Home key to return to the home screen.
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