Device Guides

Samsung Galaxy S7

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Android 6.0

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This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Turn off silent mode.

Step 1 of 2

1. Slide your finger downwards starting from the top of the screen.

Step 2 of 2

2. Tap the sound setting icon the necessary number of times to turn silent mode on or off.

Did this solution solve the problem? Yes No

Possible cause 2:

Silent mode is turned on

Solution:

Turn silent mode on or off

Slide your finger downwards starting from the top of the screen.

Tap the sound setting icon the necessary number of times to turn silent mode on or off.

Did this solution solve the problem?

Yes No

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