Device Guides

Samsung Galaxy S7

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Android 6.0

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This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Silent mode is turned on: Turn off silent mode.

List view

Slide your finger downwards starting from the top of the screen.

Tap the sound setting icon the necessary number of times to turn silent mode on or off.

Step 1 of 2

Slide your finger downwards starting from the top of the screen.

Step 2 of 2

Tap the sound setting icon the necessary number of times to turn silent mode on or off.

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