Device Guides

Samsung Galaxy S7

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Android 6.0

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This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 5:

Mobile data is turned on: Turn off mobile data.

List view

Slide two fingers downwards starting from the top the screen.

Tap Mobile data to turn the function on or off.

Tap the Home key to return to the home screen.

Step 1 of 3

Slide two fingers downwards starting from the top the screen.

Step 2 of 3

Tap Mobile data to turn the function on or off.

Step 3 of 3

Tap the Home key to return to the home screen.

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