Device Guides

Samsung Galaxy S6

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 4:

Mobile data is turned off on your mobile phone: Turn on mobile data.

List view

Slide your finger down the display starting from the top edge of your mobile phone.
Tap the mobile data icon to turn the function on or off.

Tap the Home key to return to the home screen.

Step 1 of 2

Slide your finger down the display starting from the top edge of your mobile phone.Tap the mobile data icon to turn the function on or off.

Step 2 of 2

Tap the Home key to return to the home screen.

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