Device Guides

Samsung Galaxy S6

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I can't make voice calls

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 10:

Fixed dialing is turned on: Turn off fixed dialing.

List view

1. 1. Find "Fixed Dialling Numbers"

Tap Phone.
Tap MORE.
Tap Settings.
Tap More settings.
After a moment the current settings are displayed.
Tap Fixed Dialling Numbers.

2. 2. Turn fixed dialing on or off

To turn on fixed dialing:
Tap Enable FDN.
To turn off fixed dialing:
Tap Disable FDN.
Key in your PIN2 (default is 0000) and tap OK.

3. 3. Return to the home screen

Tap the Home key to return to the home screen.
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