Device Guides

Samsung Galaxy S6

Search in Samsung Galaxy S6

I can't use one of my apps

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 7:

There's no internet connection: Check if you can access the internet by loading a website in the phone browser. If you can't access the internet, you need to use the troubleshooting guide that solves your problem with accessing the internet.

List view

1. 1. Find "Internet"

Tap Internet.

2. 2. Enter web address

Tap the address bar.

Key in the address of the required website and tap Go.

3. 3. Add current website to your bookmarks

Tap MORE.

Tap Add to Bookmarks.

4. 4. Go to bookmark

Tap Bookmarks.

Tap the required bookmark.

5. 5. Return to the home screen

Tap the Home key to return to the home screen.

Step 1 of 8

Tap Internet.

Step 2 of 8

Tap the address bar.

Step 3 of 8

Key in the address of the required website and tap Go.

Step 4 of 8

Tap MORE.

Step 5 of 8

Tap Add to Bookmarks.

Step 6 of 8

Tap Bookmarks.

Step 7 of 8

Tap the required bookmark.

Step 8 of 8

Tap the Home key to return to the home screen.

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