Device Guides
I can't use one of my apps
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 6:
The memory is full: End all active applications on your mobile phone and try to open the required app again.
List view
1. 1. End active applications
Tap the Application key.
To end one application:
Slide your finger right on the required application.
Slide your finger right on the required application.
To end all applications:
Tap CLOSE ALL.
Tap CLOSE ALL.
2. 2. Return to the home screen
Tap the Home key to return to the home screen.