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Samsung Galaxy S6

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Another Bluetooth device can't connect to my mobile phone

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Samsung Galaxy S6
Samsung Galaxy S6

We found 3 possible causes:

  1. The distance between the two devices is too long
  2. Bluetooth isn't turned on on your mobile phone
  3. The wrong access code is entered
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