Device Guides

Samsung Galaxy S6

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My mobile phone doesn't ring when receiving calls

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

Silent mode is turned on: Turn off silent mode.

List view

1. 1. Turn silent mode on or off

Slide your finger down the display starting from the top edge of your mobile phone.
Tap the sound setting icon the necessary number of times to turn silent mode on or off.
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