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Samsung Galaxy S6 edge

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I can't receive messages on my voicemail

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

Calls aren't diverted to your voicemail: Divert calls to your voicemail.

List view

1. 1. Find "Voice call"

Tap Phone.

Tap MORE.

Tap Settings.

Tap More settings.
After a moment the current settings are displayed.

Tap Call forwarding.

Tap Voice call.

2. 2. Select divert type

The current settings will be displayed.

Tap one of the following options:
Always forward

Forward when busy

Forward when unanswered

Forward when unreachable

3. 3. Divert calls to voicemail

Key in +61411000321 and tap ENABLE.

4. 4. Return to the home screen

Tap the Home key to return to the home screen.

Step 1 of 13

Tap Phone.

Step 2 of 13

Tap MORE.

Step 3 of 13

Tap Settings.

Step 4 of 13

Tap More settings.After a moment the current settings are displayed.

Step 5 of 13

Tap Call forwarding.

Step 6 of 13

Tap Voice call.

Step 7 of 13

The current settings will be displayed.

Step 8 of 13

Tap one of the following options:Always forward

Step 9 of 13

Forward when busy

Step 10 of 13

Forward when unanswered

Step 11 of 13

Forward when unreachable

Step 12 of 13

Key in +61411000321 and tap ENABLE.

Step 13 of 13

Tap the Home key to return to the home screen.

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