Device Guides

Samsung Galaxy S6 edge

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Too many applications are open: Close one or more open applications.

List view

Tap the Application key.

To end one application:
Slide your finger right on the required application.

To end all applications:
Tap CLOSE ALL.

Tap the Home key to return to the home screen.

Step 1 of 4

Tap the Application key.

Step 2 of 4

To end one application:Slide your finger right on the required application.

Step 3 of 4

To end all applications:Tap CLOSE ALL.

Step 4 of 4

Tap the Home key to return to the home screen.

Did this solution solve the problem?

Yes No

Email this guide

Would you like information for your {device-name}?

Yes No

Information for one of these devices?

No thanks