Device Guides

Samsung Galaxy S6 edge

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

The message tone has been turned off: Choose message tone.

List view

Tap Messages.

Tap MORE.

Tap Settings.

Tap Notifications.

Tap the indicator next to "Notifications" until the function is turned on.

Tap Notification sound.

Tap the different message tones to listen to them.

Once you've found a message tone you like, tap the Return key.

Tap the Home key to return to the home screen.

Step 1 of 9

Tap Messages.

Step 2 of 9

Tap MORE.

Step 3 of 9

Tap Settings.

Step 4 of 9

Tap Notifications.

Step 5 of 9

Tap the indicator next to "Notifications" until the function is turned on.

Step 6 of 9

Tap Notification sound.

Step 7 of 9

Tap the different message tones to listen to them.

Step 8 of 9

Once you've found a message tone you like, tap the Return key.

Step 9 of 9

Tap the Home key to return to the home screen.

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