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I can't turn on my mobile phone
This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.
Turn on your mobile phone correctly.
Step 1 of 5
1. Tap On/Off until your mobile phone is turned on.
Step 2 of 5
2. Key in your PIN and tap OK.If your SIM is rejected:Contact your mobile phone store or your service provider.
Step 3 of 5
3. Tap and hold On/Off.
Step 4 of 5
4. Tap Power off.
Step 5 of 5
5. Tap POWER OFF.
Possible cause 8:
Your mobile phone isn't turned on correctly
Solution:
Turn on your mobile phone correctly.
1. Turn on your mobile phone
Tap On/Off until your mobile phone is turned on.
2. Enter PIN
Key in your PIN and tap OK.
If your SIM is rejected:
Contact your mobile phone store or your service provider.
If your SIM is rejected:
Contact your mobile phone store or your service provider.
3. Turn off your mobile phone
Tap and hold On/Off.
Tap Power off.
Tap POWER OFF.