Device Guides
I can't turn on my mobile phone
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 5:
Your mobile phone isn't turned on correctly: Turn on your mobile phone correctly.
List view
1. 1. Turn on your mobile phone
Tap On/Off until your mobile phone is turned on.
2. 2. Enter PIN
Key in your PIN and tap OK.
If your SIM is rejected:
Contact your mobile phone store or your service provider.
If your SIM is rejected:
Contact your mobile phone store or your service provider.
3. 3. Turn off your mobile phone
Tap and hold On/Off.
Tap Power off.
Tap POWER OFF.