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Samsung Galaxy S6 edge +
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I can't send and receive email
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 2:
The email is written incorrectly: Write an email correctly.
List view
1. 1. Find "Email"
Tap Apps.
Tap Email.
2. 2. Select email account
Tap the drop down list in the top left corner of the display.
Tap the required email account.
3. 3. Create new email
Tap the new email icon.
4. 4. Enter recipient
Key in the first letters of the required contact.
Matching contacts are displayed.
Tap the required contact.
Repeat the procedure to add more recipients.
Matching contacts are displayed.
Tap the required contact.
Repeat the procedure to add more recipients.
5. 5. Enter subject
Tap Subject and key in a subject.
6. 6. Write the text
Tap the text input field.
Write the text for your email.
Write the text for your email.
7. 7. Attach file
Tap ATTACH.
Tap My Files.
Go to the required folder.
Go to the required folder.
Tap the required file.
Tap DONE.
8. 8. Send the email
Tap SEND when you've finished your email.
9. 9. Return to the home screen
Tap the Home key to return to the home screen.
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