Device Guides
I can't access the internet
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 4:
You've established a connection to a Wi-Fi network, but you aren't logged on: Open the browser on your mobile phone and try to load a website. The browser is redirected to the homepage of the Wi-Fi network. Follow the instructions on the display to log on. If you can't log on to the Wi-Fi network, turn off Wi-Fi on your mobile phone and connect to the internet using the mobile network.
List view
1. 1. Find "Internet"
Tap Internet.
2. 2. Enter web address
Tap the address bar.
Key in the address of the required website and tap Go.
3. 3. Add current website to your bookmarks
Tap MORE.
Tap Add to Bookmarks.
4. 4. Go to bookmark
Tap Bookmarks.
Tap the required bookmark.
5. 5. Return to the home screen
Tap the Home key to return to the home screen.