Device Guides
Samsung Galaxy S6 edge +
Buy now
Search in Samsung Galaxy S6 edge +
I can't use my mobile phone as a Wi-Fi Hotspot
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
The wrong password is entered on the device you want to connect from.: Enter the correct password.
List view
1. 1. Find "Configure Mobile hotspot"
Slide your finger down the display starting from the top edge of your mobile phone.
Tap the settings icon.
Tap the settings icon.
Tap Mobile hotspot and tethering.
Tap Mobile hotspot.
Tap MORE.
Tap Configure Mobile hotspot.
2. 2. Select Wi-Fi Hotspot settings
Key in the required name for the Wi-Fi Hotspot.
Tap the drop down list below "Security".
Tap the drop down list below "Security".
If you don't want to password protect your Hotspot:
Tap Open.
Tap Open.
If you want to password protect your Hotspot:
Tap WPA2 PSK.
Tap WPA2 PSK.
Tap the field below "Password" and key in the required password.
Tap SAVE.
3. 3. Turn on Wi-Fi Hotspot
Tap the indicator next to "Mobile hotspot" until the function is turned on.
If Wi-Fi is turned on:
Tap OK to confirm.
Tap OK to confirm.
4. 4. Establish connection
Do the following on the device which is to connect to your Wi-Fi Hotspot:
Turn on Wi-Fi.
Find the list of available Wi-Fi networks.
Select the network name you keyed in in step 2.
Key in the password you selected in step 2 and establish a connection to the Wi-Fi Hotspot.
When the connection is established, you can access the internet from the other device.
Turn on Wi-Fi.
Find the list of available Wi-Fi networks.
Select the network name you keyed in in step 2.
Key in the password you selected in step 2 and establish a connection to the Wi-Fi Hotspot.
When the connection is established, you can access the internet from the other device.
5. 5. Return to the home screen
Tap the Home key to return to the home screen.
Step 13 of 14
Do the following on the device which is to connect to your Wi-Fi Hotspot:Turn on Wi-Fi.Find the list of available Wi-Fi networks.Select the network name you keyed in in step 2.Key in the password you selected in step 2 and establish a connection to the Wi-Fi Hotspot.When the connection is established, you can access the internet from the other device.
Would you like information for your {device-name}?