Device Guides

Samsung Galaxy S6 edge +

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 3:

You've turned on manual network selection and are out of range of the selected network: Turn on automatic network selection.

List view

Slide your finger down the display starting from the top edge of your mobile phone.
Tap the settings icon.

Tap Mobile networks.

Tap Network operators.

Choose one of the following options:
Select network manually, go to 2a.
Select network automatically, go to 2b.

Tap Search networks.
Your mobile phone will search for networks within range.

Tap the required network.
Your display will tell you if you've access to the network you've chosen.

Tap Select automatically.

Tap the Home key to return to the home screen.

Step 1 of 8

Slide your finger down the display starting from the top edge of your mobile phone.Tap the settings icon.

Step 2 of 8

Tap Mobile networks.

Step 3 of 8

Tap Network operators.

Step 4 of 8

Choose one of the following options:Select network manually, go to 2a.Select network automatically, go to 2b.

Step 5 of 8

Tap Search networks.Your mobile phone will search for networks within range.

Step 6 of 8

Tap the required network.Your display will tell you if you've access to the network you've chosen.

Step 7 of 8

Tap Select automatically.

Step 8 of 8

Tap the Home key to return to the home screen.

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