Device Guides

Samsung Galaxy S6 edge +

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 5:

You have running applications: End all active applications.

List view

Tap the Application key.

To end one application:
Slide your finger right on the required application.

To end all applications:
Tap CLOSE ALL.

Tap the Home key to return to the home screen.

Step 1 of 4

Tap the Application key.

Step 2 of 4

To end one application:Slide your finger right on the required application.

Step 3 of 4

To end all applications:Tap CLOSE ALL.

Step 4 of 4

Tap the Home key to return to the home screen.

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