Device Guides

Samsung Galaxy S6 edge +

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I can't turn on my mobile phone

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 9:

The battery is flat: Charge the battery.

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1. 1. Connect the charger to your mobile phone

Connect the charger to the phone socket and to a power point.
When the battery charging icon is displayed, charging is in progress.

2. 2. End charging

When the battery is fully charged, you can remove the charger from the power point and your mobile phone.
Samsung Galaxy S6 edge +
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