Device Guides
How to
Backing up the phone memory on my mobile phone
If you want to update the software on your mobile phone, it's recommended you back up the phone memory.
List view
1. Connect mobile phone and computer
Connect the data cable to the phone socket and to your computer's USB port.
2. Select USB connection setting
Slide your finger down the display starting from the top edge of your mobile phone.
Tap the connectivity icon.
Tap the connectivity icon.
Tap Media device (MTP) until the function is turned on.
3. Back up phone memory
Start a file manager on your computer and find your mobile phone in your computer's file system.
You can't back up the entire content of your mobile phone. This way you can transfer your media files to your computer.
Go to the required folder in your mobile phone's file system.
You can't back up the entire content of your mobile phone. This way you can transfer your media files to your computer.
Highlight the required file and move or copy it to your computer.
You can't back up the entire content of your mobile phone. This way you can transfer your media files to your computer.