Device Guides

Samsung Galaxy S4

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I can't use GPS navigation

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

GPS has been turned off: Turn on GPS.

List view

1. 1. Find "Location services"

Slide your finger down the display starting from the top edge of your mobile phone.
Tap the settings icon.
Tap the More tab.
Tap Location services.

2. 2. Turn location access on or off

Tap Access to my location to turn the function on or off.
If you turn on the function:
Tap Agree.

3. 3. Turn satellite-based GPS on or off

Tap Use GPS satellites to turn the function on or off.

4. 4. Turn network-based GPS on or off

Tap Wi-Fi & mobile network location to turn the function on or off.
If you turn on the function:
Tap Agree.

5. 5. Return to the home screen

Tap the Home key to return to the home screen.
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