Device Guides

Samsung Galaxy S4

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I can't use my mobile phone as a Wi-Fi Hotspot

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Enter the correct password.

Possible cause 1:

The wrong password is entered on the device you want to connect from.


Enter the correct password.

1. Turn on your mobile phone
Tap On/Off until your mobile phone is turned on.
2. Enter PIN
If required, key in your PIN and tap OK.
If your SIM is rejected:
Contact your mobile phone store or your service provider.
3. Turn off your mobile phone
Tap and hold On/Off.
Tap Power off.
Tap OK.

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