Device Guides
Samsung Galaxy S4
Another Bluetooth device can't connect to my mobile phone
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
We found 4 possible causes:
- The distance between the two devices is too long
- Bluetooth isn't turned on on your mobile phone
- Bluetooth visibility isn't turned on on your mobile phone
- The wrong access code is entered
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