Device Guides

Samsung Galaxy S4

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My mobile phone doesn't ring when receiving calls

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Turn off silent mode.

Possible cause 1:

Silent mode is turned on

Solution:

Turn off silent mode.

1. Turn silent mode on or off
Tap and hold On/Off.
To turn on silent mode:
Tap Mute.
To turn off silent mode:
Tap Sound.

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