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Samsung Galaxy S4

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Troubleshoot
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I can't turn on my mobile phone

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Samsung Galaxy S4
Samsung Galaxy S4

We found 10 possible causes:

  1. The battery is flat
  2. Your SIM is faulty
  3. An incorrect PIN is entered
  4. Your SIM is blocked
  5. You're asked to key in your PUK
  6. Your mobile phone is locked to another service provider
  7. Your mobile phone is locked to Optus
  8. Your mobile phone isn't turned on correctly
  9. The phone lock code is turned on
  10. Your mobile phone isn't assembled correctly
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