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Samsung Galaxy S4

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Backing up the phone memory on my mobile phone

If you want to update the software on your mobile phone, it's recommended you back up the phone memory.


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1. Install Samsung Kies

Go to www.samsung.com on your computer.
Find the download section on the website to download Samsung Kies.
Download and install Samsung Kies.
Samsung Galaxy S4

2. Connect mobile phone and computer

Connect the data cable to the phone socket and to the computer's USB port.

3. Back up phone memory

Start Samsung Kies on your computer.
Click your mobile phone on the list of connected devices.
Click Back up/Restore.
Click Select all items to select all files.
Click Backup.
Click Complete.
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