Device Guides

Samsung Galaxy S4 Mini

Change device Change device

Another Bluetooth device can't connect to my mobile phone

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

The distance between the two devices is too long: Place the devices no more than ten metres apart.

Did this solution solve the problem?
Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks