Device Guides

Samsung Galaxy S4 Mini

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My mobile phone's touch screen doesn't work

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Restart your mobile phone.

Possible cause 1:

Your mobile phone isn't responding


Restart your mobile phone.

1. Restart your mobile phone
Remove the battery for about 10-15 seconds.
Turn on your mobile phone.

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