Device Guides

Samsung Galaxy S4 Mini

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My mobile phone is slow

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

Too many applications are open: Close one or more open applications.

List view

1. 1. Find "the active applications icon"

Tap and hold the Home key.
Tap the active applications icon.

2. 2. End active applications

To end one application:
Tap End next to the required application.
To end all applications:
Tap End all.
Tap OK.

3. 3. Return to the home screen

Tap the Home key to return to the home screen.
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