Device Guides

Samsung Galaxy S4 Mini

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I can't turn on my mobile phone

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

Your mobile phone isn't assembled correctly: Make sure that your mobile phone is assembled correctly.

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1. 1. Remove the back cover

Turn the back of your mobile phone towards you.
Take hold of the left side of the back cover and remove it.

2. 2. Insert SIM

Place your SIM as illustrated on the SIM holder.
Slide your SIM into the holder.

3. 3. Insert battery

Place the battery in your mobile phone (top first), matching the battery contacts with the contacts in your mobile phone, and press the battery into place.

4. 4. Replace the back cover

Place the back cover on your mobile phone and press it into place.
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