Device Guides

Samsung Galaxy S24 Ultra

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I can't send and receive MMS

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Mobile data is turned off: Turn on mobile data.

List view

1. Turn mobile data on or off

Slide two fingers downwards starting from the top the screen.
Tap the mobile data icon to turn the function on or off.

2. Return to the home screen

Tap the Home key to return to the home screen.
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