Device Guides

Samsung Galaxy S24 Ultra

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I can't use Wi-Fi

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Wi-Fi is turned off: Turn on Wi-Fi.

List view

1. Turn Wi-Fi on or off

Slide two fingers downwards starting from the top the screen.
Tap the Wi-Fi icon to turn the function on or off.

2. Return to the home screen

Tap the Home key to return to the home screen.
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