Device Guides

Samsung Galaxy S24 Ultra

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I can't receive messages on my voicemail

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Incoming calls aren't diverted to your voicemail: Divert calls to your voicemail.

List view

1. Find "Call forwarding"

Tap the call icon.
Tap the menu icon.
Tap Settings.
Tap Supplementary services.
Tap Call forwarding.

2. Divert calls to your voicemail

Tap the required divert type.
Key in +61411000321 and tap Enable.

3. Return to the home screen

Tap the Home key to return to the home screen.
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