Device Guides

I can't send and receive MMS

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Your mobile phone hasn't been correctly set up for MMS: Set up your mobile phone for MMS.

List view

1. Find "Access Point Names"

Slide two fingers downwards starting from the top the screen.
Tap the settings icon.
Tap Connections.
Tap Mobile networks.
Tap Access Point Names.

2. Create new data connection

Tap the add icon.
Tap Name.
Key in Optus MMS and tap OK.
Optus MMS

3. Enter APN

Tap APN.
Key in mms and tap OK.

4. Enter MMS server

Key in and tap OK.

5. Enter IP address

Tap MMS proxy.
Key in and tap OK.

6. Enter port number

Tap MMS port.
Key in 8070 and tap OK.

7. Enter country code

Tap MCC.
Key in 505 and tap OK.

8. Enter network code

Tap MNC.
Key in 02 and tap OK.

9. Select authentication type

Tap Authentication type.
Tap PAP.

10. Enter APN type

Tap APN type.
Key in mms and tap OK.

11. Save data connection

Tap the menu icon.
Tap Save.

12. Return to the home screen

Tap the Home key to return to the home screen.
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