Device Guides

Samsung Galaxy S22 Ultra 5G

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I can't play music

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Samsung Galaxy S22 Ultra 5G
Samsung Galaxy S22 Ultra 5G

We found 4 possible causes:

  1. No audio files have been transferred to your mobile phone
  2. The headset isn't working
  3. The selected audio file is not supported by the music player
  4. The audio file is damaged
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